Monthly · No lock-in

Software Support & Maintenance Plans

Your outsourced senior tech team after launch: security patches, monitoring, upgrades, bug fixes and small improvements, with response times written into the plan.

Choose a plan See our work

Software does not stop needing work when it launches. Frameworks reach end of life, dependencies get security advisories, servers fill up and users find edge cases. Our support plans give you a fixed monthly budget of senior engineering hours and a guaranteed response time, for systems we built and for applications we take over from other vendors. Plans are monthly, the code and infrastructure stay in your accounts, and you can change or cancel the plan with one month of notice.

At a glance

Plans from: 1,000 EUR / month
Contract: Monthly, no lock-in
Fastest response: 4 business hours
Business hours: Mon–Fri, 9:00–18:00 EET
Takeovers: Start with an audit
Reporting: Monthly report

Plans

Essential

For stable applications that need to stay secure and up to date.

1,000 EUR per month

8 hours of engineering per month
Next-business-day response
Security patches and dependency updates
Uptime and error monitoring
Backup checks
Monthly report

Start with Essential

Growth

Recommended

For products that are actively used and keep evolving.

2,000 EUR per month

20 hours of engineering per month
8 business-hour response for critical issues
Everything in Essential
Framework and version upgrades
Small features and improvements
Performance and cloud cost reviews

Start with Growth

Priority

For business-critical systems where downtime costs money.

3,000 EUR per month

35 hours of engineering per month
4 business-hour response for critical issues
Everything in Growth
Out-of-hours deployment windows
Quarterly roadmap and architecture review
Named lead engineer

Start with Priority

Prices exclude VAT. Response times apply to business hours and mean a senior engineer is actively working on the issue. Work beyond the included hours is agreed with you in advance. Applications built by another team start with our fixed-price audit.

What every plan includes

All plans are delivered by senior engineers who know your system, not by a rotating helpdesk.

Monitoring and alerting for uptime and application errors
Security patches and dependency updates on a regular schedule
Bug fixes within the monthly hours
Changes delivered through your repositories and CI/CD, with code review
A monthly report of work done, incidents and recommendations

Taking over an application from another vendor

If someone else built your software, we start with our fixed-price Software & AI Audit. It shows the real state of the code and infrastructure, fixes are prioritised, and the plan starts from a known baseline instead of surprises.

Selected client work

Building Passport — AI Document Classification

Document filing cut from 15 minutes to under 30 seconds.

Documentum — AI-Powered Contract Review

Contract review time reduced by 90%.

Hospitality Hub — White-Label Booking Platform

15+ properties run from a single backend.

WellDay — Wellness App with AI Coaching

Live on both app stores in under 12 months.

Rated 5.0 on Clutch

Based on 3 verified client reviews

FAQ

Frequently asked questions

How much does software maintenance cost?

Our plans cost 1,000, 2,000 or 3,000 EUR per month, with 8, 20 or 35 engineering hours included. As a rule of thumb, maintenance costs about 10–15% of the original build cost per year.

What response times do you guarantee?

Essential: next business day. Growth: 8 business hours for critical issues. Priority: 4 business hours for critical issues. Business hours are Monday to Friday, 9:00–18:00 Romanian time (EET).

Is there a minimum contract?

No. Plans are monthly and can be changed or cancelled with one month of notice. The code and infrastructure stay in your own accounts.

Can you support software we did not build with you?

Yes. We start with a fixed-price audit to understand the code and infrastructure, fix the most urgent risks, and then move to a regular plan.

What happens if we need more hours in a month?

We agree additional work with you in advance, or you can move to a larger plan from the next month.

Keep your software secure and moving

Tell us what you run and we will recommend the right plan in a 15-minute call.

Choose a plan Contact us

Client case studies

Documentum — AI-Powered Contract Review Platform (Legal Services) — We helped Documentum replace manual contract review with an AI platform that reads, classifies, and searches contracts — cutting review time by 90%.
WellDay — Cross-Platform Wellness App with AI Coaching (Healthcare & Wellness) — From concept to both app stores in under a year — WellDay features AI coaching, real-time messaging, and a B2B corporate dashboard.
Hospitality Hub — White-Label Booking Platform (Hospitality) — One platform, multiple brands — a white-label booking system that lets Hospitality Hub run 15+ properties with independent branding from a single backend.
ProFood — Bilingual B2B Distribution Platform (B2B Distribution) — A custom web platform that replaced ProFood's template site — resulting in 3x organic traffic and full content independence for the marketing team.
Building Passport — AI Document Classification for Property Management (Property Management) — We replaced Building Passport's 15-minute manual filing process with AI that classifies and files documents in under 30 seconds — and finds any document instantly.