CRM Comparison
Custom CRM vs Salesforce — An Honest Comparison
We don't sell one-size-fits-all solutions. We help you choose what works best for your business.
Custom
Salesforce
Monthly costs
500-2,000 EUR
75-300 EUR/user
Customization
Full control
Limited
Existing systems integration
Included
Add-on required
Data ownership
Full control
Limited
Scalability
Included
Included
Dedicated support
Included
Add-on required
AI features
Included
Add-on required
Mobile app
Included
Included
Advanced reporting
Full control
Included
Implementation time
2-4 months
1-2 weeks
Custom Solution
Pros
- 100% tailored to your business processes
- No per-user costs — scale without extra fees
- Full control over data and infrastructure
- Native integration with all existing systems
Cons
- Requires higher initial investment
- Longer implementation time than off-the-shelf
Salesforce
Pros
- Large ecosystem of third-party apps and integrations
- Quick deployment without a dev team
- Globally recognized brand with extensive support
Cons
- Costs increase significantly as you add users
- Limited customization without expensive consultants
- Data is stored on the vendor's servers
When does a custom CRM make sense?
- 01 You have unique business processes that don't fit standard templates
- 02 Your team is growing fast and per-user costs are becoming prohibitive
- 03 You need deep integration with existing internal systems
- 04 Data security and GDPR compliance are top priorities
- 05 You want to fully own and control the infrastructure
Frequently Asked Questions
How much does a custom CRM cost?
A custom CRM starts from 15,000-25,000 EUR for a basic version. Cost depends on complexity, integrations, and features. Unlike Salesforce, you don't pay per user.
How long does implementation take?
A functional MVP can be delivered in 2-3 months. The full version with all integrations typically takes 4-6 months.
Can I migrate data from Salesforce?
Yes, data migration from Salesforce or another CRM is a standard process we include in implementation.
What about maintenance?
We offer ongoing maintenance and support packages. You own the source code, so you're never locked in to a single vendor.
Think a custom CRM might be right for you?
Let's discuss your specific needs and find the best solution.